​1. Which personal data do we collect?

We only collect personal data that is necessary to provide our services correctly.

This may include:

• First and last name

• Email address

• Phone number

• Company name

• Address details

• VAT number (if applicable)

• IP address (via website visits)

• Content of messages sent via contact forms or email

 

2. Why do we collect this data?

Your data is used solely for legitimate purposes, including:

• Processing your request or order correctly

• Communication regarding quotations, deliveries, or inquiries

• Sending information or promotions (only if you have subscribed)

• Meeting legal obligations such as invoicing

• Improving our website through anonymized statistics

 

3. How long do we retain your data?

We do not retain your data longer than strictly necessary for the purpose for which it was collected, or as long as legally required.

For example:

• Quotation or customer data: up to 10 years (accounting requirements)

• Contact form data: up to 1 year after last contact

• Newsletter data: until you unsubscribe

 

4. Who has access to your data?

Your data is processed internally only by authorized employees of OFP Chemicals.

In some cases, data may be shared with third parties, such as:

• Web hosting or IT service providers (for website management)

• Our commercial partner GATARA, only if relevant to your request

• Accounting or legal advisors, when necessary

We ensure that these parties provide sufficient guarantees regarding data protection.

 

5. Your rights as a data subject

As a visitor or customer, you have the right to:

• Access your personal data

• Have your data corrected or completed

• Have your data deleted (“right to be forgotten”)

• Object to the processing of your data

• Withdraw your consent (e.g. for newsletters)

• File a complaint with the Data Protection Authority

Would you like to exercise any of these rights?
Please contact us using the details below.

 

6. Contact details

OFP Chemicals bv
Mijlsteen 5, 9031 Ghent
info@ofpchemicals.be

+32 (0)493 19 54 36
+32 (0)493 83 90 27

 

7. Use of cookies

Our website uses cookies to improve your browsing experience.

 

8. Changes

OFP Chemicals reserves the right to amend this privacy policy.
The most recent version is always available on our website.